Privacy Policy
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Outback Migration Pty Ltd is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.
A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of personal information we may collect include your name, address, email address, telephone number, date of birth, passport details, employment history, qualifications, and other information relevant to migration services.
This personal information is collected for the primary purpose of:
- Providing migration and related services
- Communicating with you
- Assessing your eligibility for visas and related matters
- Meeting our legal and regulatory obligations
We may also use your personal information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure, including marketing and client communications. You may opt out of marketing communications at any time by contacting us.
How we collect your Personal Information
We collect personal information in a number of ways, including:
- Through client consultations and assessments
- Via forms completed on our website
- By email, telephone, or written correspondence
- From third parties with your consent (such as skills assessing authorities, employers, and government bodies)
- From publicly available sources where relevant
- We do not guarantee the privacy practices of authorised third-party websites.
Sensitive Information
Sensitive information includes information about an individual’s racial or ethnic origin, political opinions, religious beliefs, health information, criminal history, or membership of professional or trade associations.
We will only collect and use sensitive information:
With your consent
- Where it is required or authorised by law
- Where it is necessary for the provision of migration services
Disclosure of Personal Information
Your personal information may be disclosed to:
- The Department of Home Affairs and related government agencies
- Skills assessing authorities
- Employers, sponsors, or state/territory authorities (where applicable)
- Third-party service providers who assist us in delivering our services
- Any other party where required or authorised by law
- We will not sell or rent your personal information to third parties.
Security of Personal Information
Your personal information is stored in a manner that reasonably protects it from misuse, interference, loss, unauthorised access, modification, or disclosure. When your personal information is no longer required for its original purpose, we will take reasonable steps to destroy or permanently de-identify it.
Client files are generally retained for a minimum period of 7 years in accordance with legal and regulatory requirements.
Access to and Correction of Your Personal Information
You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, incomplete, or out of date. To make a request, please contact us in writing.
Outback Migration Pty Ltd will not charge a fee for access requests; however, we may charge a reasonable administrative fee for providing copies of documents where applicable. Identification may be required before releasing information.
Maintaining the Quality of Your Personal Information
We take reasonable steps to ensure that the personal information we collect is accurate, up to date, complete, and relevant. If you become aware that any of your personal information is incorrect, please notify us so we can update our records.
Overseas Disclosure
In some circumstances, your personal information may be disclosed to overseas recipients, such as IT service providers or overseas assessing authorities. Where this occurs, we take reasonable steps to ensure that overseas recipients comply with Australian privacy obligations.
Changes to this Policy
This Privacy Policy may be updated from time to time to reflect changes in legislation or our business practices. The most current version will always be available on our website.
Privacy Enquiries and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information has been handled, please contact us at: Maryke@outbackmigration.com.au
